Warranty/Invoice Administrator – Billingham


We are now recruiting for an Aftersales Administrator to join the busy team at our Billingham depot.

You will need to be able to display exceptional administration skills; and have the drive to achieve the company’s objectives. You will carry out administrative tasks including invoicing, warranty, R&M and retail invoicing. Importantly, you must be a team player. Previous motor trade experience is essential, Kerridge and the one linked system would be a distinct advantage.


Main duties:

  • Invoicing warranty claims using standard text & times.
  • Submitting warranty claims to Mercedes-Benz.
  • To receive all job cards with warranty/R&M items and input all claims into system, transmit to Mercedes Benz and ensure that all claims are transmitted correctly and successful.
  • Identify warranty parts to be returned to manufacturer and parts for disposal, and inform service department of action required.
  • Post claims into accounts and re-invoice, resubmit and credit when required.
  • Participate in warranty/R&M audits as required.
  • To record any job pack errors in the form of a corrector sheet.
  • To check vehicle history for repeat repairs or ascertain if warranty claim.
  • To carry out general service administration tasks, including filing as required.


Benefits include: 

  • Mercedes Benz ongoing training and development - face to face and online.
  • Competitive Holidays
  • Techscheme
  • Cycle to Work scheme


Bell Truck and Van | BLS Truck and Van is a rapidly expanding company with a commitment to investing in our facilities and the future of our business. We have a great deal of redevelopment planned this year, including a new parts department at our Billingham depot, re-development of our van showroom and new service centre at our Stockton site, and a purpose-built flagship head office at a new Team Valley site. We are growing, and we want individuals who can grow with us. We continue to invest in our team and there are huge opportunities for personal growth and development within the team for exceptional candidates. Be a part of something special.


Hours: 42.5 hours per week - Monday to Friday


To find out more, or to apply for this role, please contact HR Officer Francesca Adair: recruitment@belltruckandvan.co.uk