Bell Truck and Van Limited appreciates your interest in its products and services and your visit to this website. Your privacy is important to us and we want you to feel comfortable visiting our site.
We are aware of the trust you place in us and our responsibility to protect your privacy. For this reason we pay special attention when processing your personal data during our business processes.
- What information we may collect
- How we may use your information and the disclosure of your details
- Your choices regarding your personal information
- Security in place and future policy changes
We are legally obliged to use your information in line with all laws concerning the protection of personal information including the Data Protection Act 1998. We therefore urge you to review their own privacy policies when visiting them as we do not accept responsibility of liability for the privacy practices of such third party websites.
Collection and Processing of Personal Data
When you interact with Bell Truck and Van Ltd we sometimes receive and collect personal information about you. Personal data is only stored if volunteered by you, for example in the context of a registration, a survey, a contest or in execution of a contract. When you visit our website, our web server automatically records your IP address, the website from which you visit us, the web pages you actually visit and the date and length of your visit, this data is used purely for analysis purposes.
The information we collect and hold may vary depending on which service you are using. This can consist of name, email, phone, address, vehicle details and preferences depending on the activity. Please note we will sometimes require you to provide additional personal information and sometimes sensitive information (e.g. driving licence), however, when we do this we will explain why we are collecting it and how it will be used.
Use and Disclosure of Personal Data and Purpose Specification
Bell Truck and Van Limited and our associated companies may use your personal data for a number of purposes including the following:
- To provide our services, activities or online content and deal with your requests and enquiries
- For "customer administration purposes", which means we may contact you for reasons relating to the products and services you have signed up for or purchased.
- To provide you with information about our products and services
- To use IP addresses to analyse and improve the services offered on Bell Truck and Van's website through the use of Google Analytics
- To provide you with the most user friendly navigation experience
We may use your email address to inform you about our services and industry updates such as upcoming changes or improvements.
When will Bell Truck and Van contact me?
- In relation to any service, product or activity you have signed up for to ensure that we can deliver them to you
- In relation to any correspondence we receive from you
- To invite you to participate in surveys about our products and services (participation is always voluntary)
- For marketing purposes or to promote new products and services including via email marketing
Your data may be used by the data controllers in common for the sole purposes of technical administration of the website, customer administration, product surveys and marketing but you will only be contacted to the extent necessary in each specific case. If you wish to opt out by any means of communication please do so by contacting them directly.
The disclosure of your data to third parties is not conducted and we will only disclose your data to governmental authorities in cases where it is required by law. Our employees, agencies, and retailers are obliged by us to respect confidentiality.
Freedom of Choice
We should like to use your data to inform you about our products and services and where applicable request your opinion. Naturally your participation is completely voluntary.
Should you not consent, you can inform us at any time so that we can suppress your data accordingly.
If you wish to tell us of changes to your personal details or to correct details we hold about you, please click the link at the bottom of the page
Cookies are small files which are stored on your hard drive. They ease navigation, and increase the user-friendliness of a website.
In response to the EU Cookies Directive – affective May 26th 2012, we make you aware - most browsers automatically accept cookies. You can prevent cookies from being stored on your hard drive by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your hard drive at any time. If you choose not to accept cookies, you can still visit our website, however this may result in a reduced availability of the services provided by our website.
We would also like visitors to be aware we use Google Analytics to collect details of visits to our websites for statistical analysis. Under NO circumstances do we share any of this information with ANY third parties.
Bell Truck and Van Limited uses technical and organisational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction and against access by unauthorised persons. Our security procedures are continually enhanced as new technology becomes available.
Freedom of Information
Upon written request, Bell Truck and Van Limited or its representatives will inform you by letter without delay what personal data is stored by us as defined by applicable law. Should such data be incorrect, we will at your request correct that information for you, also as a registered user you have the option of viewing, deleting or amending your personal data yourself. Any requests should be submitted to The Marketing Department at Bell Truck and Van.
Should you have questions regarding the processing of your personal data you can refer to our CRM team, who are available for enquiries, suggestions or complaints.
To update your data preferences click here